Privacy Statement

Last Updated: 2025-10-16

At LuckyLounge, safeguarding your privacy is paramount. This document details our practices concerning the collection, use, and disclosure of your personal data, in full adherence to Canadian privacy legislation, notably the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Gather

To deliver our services effectively, we gather certain personal details, including but not limited to, names and email addresses. This data serves to enrich your user experience and facilitate smooth interaction with our social casino. It is important to understand that our platform operates exclusively for recreational enjoyment, employing virtual currency and explicitly avoiding any real-money transactions or financial commitments.

Utilization of Personal Data

The information we obtain is exclusively dedicated to refining our service offerings, tailoring the user journey, and conducting internal analytics. Our social casino remains a free-to-play environment, requiring no monetary input for access or engagement.

Your Rights: Access, Correction, and Deletion

Canadian users are entitled to review, correct, or request the removal of their personal data. To exercise these entitlements, kindly communicate with our support personnel via the application's interface. We commit to addressing all such inquiries without undue delay.

Cookies and Related Technologies

Our digital platform employs cookies to elevate your browsing experience and compile statistical insights. Comprehensive details regarding our cookie practices can be found in our dedicated Cookie Policy, accessible via . While you retain the ability to manage or deactivate cookies through your browser's configuration, be aware that doing so might impact the optimal performance of our services.

Data Safeguarding Measures

LuckyLounge places the highest importance on the security of your data. We deploy stringent security protocols and technical safeguards to prevent unauthorized access, manipulation, or dissemination of your personal details.

External Service Providers and Affiliates

In our effort to improve and expand our service capabilities, we may engage with external service providers. Such collaborators are bound by strict privacy agreements, ensuring that your personal information is protected consistently.

Updates to this Privacy Statement

This Privacy Statement may undergo revisions to reflect modifications in our operational procedures or evolving legal requirements. Material amendments will be communicated to users through our website. We recommend regular review of this statement to remain apprised of our current practices.

Reach Out To Us

Should you have any inquiries or reservations regarding our privacy principles or data handling procedures, please do not hesitate to contact us through our dedicated customer support channels. Our team is ready to provide assistance and guarantee the protection of your privacy.